Terms and Conditions

These terms and conditions govern the use of our SolidWorks Training, Mentorship, and Solutions services. By accessing and using our services, you agree to comply with the terms outlined below.

For Users

  • Users must provide accurate and complete information during registration and while availing of services.
  • Users are responsible for maintaining the confidentiality of their login credentials and must inform us immediately if they are compromised.
  • Users must not attempt to access unauthorized sections of the website or alter, damage, or delete any information or content.
  • Users are required to comply with their institution's guidelines when utilizing external training or mentorship services.

Our Commitment to You

  • We provide high-quality SolidWorks training, mentorship, and solutions tailored to meet your requirements.
  • We ensure the allocation of qualified professionals with expertise in SolidWorks to guide you effectively.
  • We guarantee the timely delivery of training sessions, mentorship programs, and SolidWorks solutions as per the agreed-upon timeline.
  • Once an expert is assigned, and payment is confirmed, the order is considered final. Refunds or amendments will only be offered as per the policies stated below.

Outstanding Balance

  • Users opting for partial payment must clear the outstanding balance at least 24 hours before the scheduled session or solution delivery.
  • Failure to settle the balance on time may result in service suspension or delays in delivery.

Provision of Accurate Information

  • Users must provide all necessary details, resources, and specific requirements to facilitate effective training or mentorship.
  • Delays in sharing critical information may result in delivery delays, for which we are not liable.

Timely Delivery Guarantee

  • We guarantee the timely delivery of training materials, mentorship programs, and SolidWorks solutions.
  • In cases of technical disruptions (e.g., email or server issues), we will provide proof of our efforts to deliver on time.
  • If a delay occurs due to our fault, clients are entitled to a full refund, and the session or solution will be provided free of charge.

No Plagiarism Guarantee

  • All SolidWorks solutions and training materials are original and tailored to your specifications.
  • If plagiarism is identified in any delivered work, clients may request a review. Valid claims will result in compensation per our policies.

Amendments and Rework

  • If the delivered service does not meet the user’s original specifications, clients can request amendments within 7 days of delivery. Revisions will be free of charge.
  • Requests for amendments beyond 7 days or those conflicting with the original specifications will incur additional charges and a new timeline.

Refund Policy

  • Refunds will be processed using the same payment method as the original transaction.
  • Full refunds are only issued if we fail to secure an expert or cannot deliver the service as agreed.
  • Clients are encouraged to contact our support team to resolve issues before pursuing refunds.

Terms of Payment

  • Full payment is required to confirm your service unless otherwise agreed.
  • If we are unable to assign a suitable expert, any advance payment will be refunded in full.
  • We reserve the right to cancel services with undue complications and provide refunds as applicable.

General

  • Users access and use our services at their own risk.
  • We are not liable for delays or interruptions caused by technical issues, maintenance, or other uncontrollable factors.
  • SolidWorks training, mentorship, and solutions are intended solely for educational and skill enhancement purposes and do not constitute professional certification.

Termination

  • We reserve the right to terminate services or user accounts at our discretion. Notice will be provided via email or through our website.

Pricing Policy

SolidWorks training, mentorship, and solutions are offered at a standard rate of AUD 125, based on complexity and scope of the project

Amendments to Terms and Conditions

We reserve the right to amend these terms and conditions without prior notice. Users are encouraged to review this section regularly.